Terms of service

LEGAL NOTICE AND WEBSITE DISCLAIMER

Effective Date: July 19, 2026

This Legal Notice and Website Disclaimer applies to the Arkora website, online store, content, products, communications, and related services collectively referred to as the “Website” or “Services.”

Please read this Legal Notice carefully before accessing or using the Website.

By accessing, browsing, purchasing from, or otherwise using the Website, you acknowledge that you have read and understood this Legal Notice.

Nothing in this Legal Notice limits or excludes any legal right, warranty, guarantee, remedy, or protection that cannot lawfully be limited or excluded under applicable consumer protection laws.

1. WEBSITE OPERATOR

This Website is operated under the trading name:

Arkora

Customer Support Email:
arkorajesus@gmail.com

Jurisdiction of Operation:
Province of Quebec, Canada

Arkora operates as an independent online retailer.

Where applicable law requires additional merchant-identification information, such information will be provided to customers through the Website, checkout process, order confirmation, contractual documentation, or upon a legally valid request.

Customers may contact Arkora regarding orders, products, legal concerns, intellectual property matters, privacy requests, or other Website-related questions by emailing:

arkorajesus@gmail.com

We aim to respond within 1–2 business days.

2. PURPOSE OF THE WEBSITE

The Website is intended to:

  • Display and sell products;

  • Provide information about available products;

  • Process customer orders;

  • Provide shipping and tracking information;

  • Respond to customer inquiries;

  • Communicate store policies;

  • Provide marketing and promotional content; and

  • Offer related customer services.

Access to the Website does not create a professional, fiduciary, advisory, employment, partnership, agency, franchise, or joint-venture relationship between Arkora and the user.

A contractual relationship concerning a purchase is created only in accordance with our Terms of Service and applicable law.

3. ACCEPTANCE OF STORE POLICIES

Use of the Website and purchases made through it are subject to the policies published by Arkora, including:

  • Terms of Service

  • Return & Refund Policy

  • Shipping Policy

  • Privacy Policy

  • This Legal Notice and Website Disclaimer

These policies form part of the agreement between Arkora and the customer to the extent applicable to the transaction.

In the event of a conflict between this Legal Notice and a mandatory provision of applicable law, the mandatory legal provision will prevail.

4. GENERAL INFORMATION DISCLAIMER

We make reasonable efforts to ensure that information displayed on the Website is accurate, current, and complete.

However, Website content is provided for general informational and commercial purposes.

Information may occasionally contain:

  • Typographical errors;

  • Formatting errors;

  • Technical inaccuracies;

  • Incomplete descriptions;

  • Outdated information;

  • Pricing errors;

  • Stock or availability errors;

  • Shipping-estimate errors; or

  • Other inadvertent omissions.

Arkora may correct or update information when reasonably necessary and in accordance with applicable law.

Nothing in this section permits Arkora to engage in misleading advertising, alter a binding agreement unlawfully, or avoid obligations arising from an accepted order.

5. PRODUCT INFORMATION

We make reasonable efforts to describe our products accurately.

Product descriptions may include information supplied by:

  • Manufacturers;

  • Suppliers;

  • Fulfillment partners;

  • Distributors;

  • Shipping partners; or

  • Other third-party service providers.

Product characteristics, dimensions, materials, packaging, colors, accessories, or appearance may occasionally differ slightly from Website photographs because of:

  • Screen settings;

  • Lighting;

  • Photography;

  • Manufacturing variations;

  • Product improvements;

  • Packaging updates; or

  • Differences between production batches.

Minor variations that do not materially affect the product’s advertised purpose or essential characteristics do not necessarily constitute a defect.

Nothing in this section permits Arkora to provide a materially different, unsafe, defective, or falsely described product.

6. PRODUCT IMAGES AND DIGITAL REPRESENTATIONS

Product images are provided for identification and illustration.

Colors and visual details may appear differently depending on:

  • Device type;

  • Screen calibration;

  • Display brightness;

  • Browser settings;

  • Lighting conditions; or

  • Image compression.

Digital images, demonstrations, promotional videos, lifestyle photographs, or computer-generated representations may include decorative items that are not included with the purchased product.

The product description and the contents stated on the product page should be reviewed before purchase.

Where an image and written description materially conflict, please contact us for clarification before submitting an order.

7. PRODUCT AVAILABILITY

Products displayed on the Website are subject to availability.

The presence of a product on the Website does not guarantee that the product will remain available until an order is accepted.

Product availability may change because of:

  • Inventory limitations;

  • Supplier changes;

  • Manufacturing interruptions;

  • Shipping restrictions;

  • Legal restrictions;

  • Technical inventory errors; or

  • Unexpected demand.

Where we cannot fulfill an accepted order, we will provide an appropriate solution consistent with applicable law.

8. PRICES AND PROMOTIONS

We make reasonable efforts to display accurate prices and promotional terms.

Prices, promotions, discounts, and product availability may change prospectively without notice.

The applicable price will ordinarily be the price displayed and confirmed when the order is submitted, subject to:

  • Applicable taxes;

  • Shipping charges;

  • Customs duties;

  • Import charges;

  • Currency conversion;

  • Obvious pricing errors; and

  • Mandatory legal requirements.

Arkora does not intend to advertise false discounts or fabricated regular prices.

Promotional offers may be subject to:

  • Expiration dates;

  • Product limitations;

  • Minimum purchase requirements;

  • Geographic restrictions;

  • Customer eligibility requirements;

  • Usage limits; or

  • Separate promotional terms.

9. NO PROFESSIONAL ADVICE

Unless expressly stated otherwise, content on the Website is not professional advice.

Website content does not constitute:

  • Medical advice;

  • Legal advice;

  • Financial advice;

  • Tax advice;

  • Psychological advice;

  • Therapeutic advice;

  • Diagnostic advice; or

  • Other regulated professional advice.

You should consult a qualified professional regarding matters requiring specialized advice.

No content on the Website should be used as a substitute for diagnosis, treatment, legal representation, financial planning, emergency assistance, or advice from a licensed professional.

10. HEALTH AND WELLNESS DISCLAIMER

Some products or content may relate generally to comfort, relaxation, posture, wellness, sleep, stress relief, personal care, or similar topics.

Unless expressly supported by legally compliant evidence and stated on the product page, Arkora does not represent that any product:

  • Diagnoses a medical condition;

  • Treats or cures a disease;

  • Prevents illness;

  • Replaces medical treatment;

  • Guarantees pain relief;

  • Produces a specific health outcome; or

  • Is suitable for every individual.

Results and experiences may vary.

Customers with medical conditions, injuries, allergies, implanted medical devices, pregnancy, or other health concerns should consult an appropriate healthcare professional before using a product when reasonably necessary.

Stop using a product and seek appropriate assistance if it causes pain, injury, allergic reaction, breathing difficulty, skin irritation, or another concerning reaction.

In an emergency, contact local emergency services immediately.

Nothing in this section limits liability for an unsafe or defective product or removes rights provided by applicable product-safety and consumer laws.

11. RELIGIOUS AND INSPIRATIONAL PRODUCTS

Arkora may offer products featuring religious, spiritual, inspirational, symbolic, cultural, or artistic themes.

Such products are offered as consumer goods, decorative items, gifts, comfort items, or expressions of personal belief.

Unless expressly stated otherwise, Arkora does not claim that a product:

  • Produces supernatural results;

  • Guarantees spiritual outcomes;

  • Replaces religious guidance;

  • Has been endorsed by a particular church or religious authority;

  • Provides divine protection;

  • Cures physical or mental conditions; or

  • Guarantees emotional, financial, or personal results.

Customers should evaluate religious or spiritual products according to their own beliefs, preferences, and judgment.

12. CHILDREN’S PRODUCTS AND SUPERVISION

Products should be used according to their instructions, age recommendations, warnings, and intended purpose.

Products not expressly identified as toys should not be treated as toys.

Adult supervision may be necessary where a product:

  • Contains small components;

  • Uses batteries;

  • Contains cords or straps;

  • Produces light, sound, movement, or heat;

  • Has removable accessories;

  • Could create a choking or entanglement risk; or

  • Is used by or near a child.

Parents and guardians are responsible for determining whether a product is appropriate for a child’s age, abilities, and circumstances, subject to all applicable product-safety laws.

Keep packaging materials away from children.

Nothing in this section excludes Arkora’s responsibility for mandatory product-safety requirements.

13. SAFE AND PROPER USE

Customers must use products:

  • For their intended purpose;

  • In accordance with supplied instructions;

  • In accordance with product warnings;

  • In a lawful manner;

  • With reasonable care; and

  • In appropriate environmental conditions.

Customers should inspect products before use and discontinue use if a product appears damaged, defective, unsafe, or materially altered.

Arkora is not responsible for harm caused solely by intentional misuse, unauthorized modification, failure to follow clear safety instructions, or use for a purpose for which the product was not designed, except where applicable law provides otherwise.

14. ELECTRICAL AND BATTERY-OPERATED PRODUCTS

Electrical, rechargeable, or battery-operated products should be used only with compatible power sources, chargers, batteries, and voltage requirements.

Customers are responsible for verifying compatibility with local electrical systems unless Arkora expressly confirms compatibility for the customer’s jurisdiction.

Do not use electrical products:

  • Near water unless specifically designed for that purpose;

  • With damaged cables or plugs;

  • With incompatible adapters;

  • While excessively hot;

  • After exposure to liquid;

  • In a manner contrary to safety instructions; or

  • Without appropriate supervision when used by children.

Arkora does not exclude responsibility for defective or unsafe electrical products where liability is imposed by law.

15. THIRD-PARTY MANUFACTURERS AND SUPPLIERS

Arkora may work with third-party manufacturers, suppliers, distributors, warehouses, fulfillment providers, and shipping carriers.

Products may be manufactured, stored, packaged, or shipped by independent business partners.

The use of third-party partners does not automatically remove Arkora’s responsibilities as the seller where applicable law makes Arkora responsible to the customer.

Manufacturer names, trademarks, technical specifications, or warranties may remain the property and responsibility of their respective rights holders.

16. THIRD-PARTY LINKS

The Website may contain links to third-party websites, applications, payment services, social networks, shipping carriers, or other external resources.

These links may be provided for convenience.

Arkora does not control independent third-party websites and is not responsible for their:

  • Content;

  • Accuracy;

  • Availability;

  • Security;

  • Privacy practices;

  • Products;

  • Services; or

  • Business conduct.

Accessing a third-party website is at the user’s discretion and may be subject to separate terms and policies.

This section does not limit responsibility for third parties acting as Arkora’s legal agents or service providers where applicable law imposes such responsibility on Arkora.

17. SOCIAL MEDIA

Arkora may operate profiles or publish content on platforms such as:

  • Instagram;

  • TikTok;

  • Facebook;

  • YouTube;

  • Pinterest; or

  • Other social media services.

Social media platforms are independently operated and have their own rules and privacy practices.

Comments, reposts, tags, messages, reactions, or other statements made by third-party users do not necessarily represent the views of Arkora.

Arkora may moderate or remove content from its own pages when permitted by the platform and applicable law.

18. CUSTOMER REVIEWS AND TESTIMONIALS

Customer reviews, testimonials, photographs, videos, and experiences may reflect the individual opinions and experiences of the persons who submitted them.

Individual results are not guaranteed.

Arkora does not represent that every customer will experience identical results.

Where a review or endorsement has been incentivized, compensated, gifted, sponsored, or otherwise connected to a commercial relationship, it should be disclosed as required by applicable advertising law.

Arkora may remove reviews that are:

  • Fraudulent;

  • Unrelated;

  • Abusive;

  • Unlawful;

  • Defamatory;

  • Deceptive;

  • Generated through prohibited manipulation; or

  • In violation of third-party rights.

Arkora will not knowingly create or publish false customer reviews.

19. AFFILIATE AND INFLUENCER DISCLOSURE

Arkora may work with affiliates, influencers, content creators, advertisers, or promotional partners.

Such persons may receive:

  • Free products;

  • Discounts;

  • Commissions;

  • Referral payments;

  • Sponsorship payments; or

  • Other benefits.

Commercial relationships should be disclosed clearly where required by law.

Statements made by an independent affiliate or influencer do not automatically represent Arkora’s official position unless Arkora expressly approved or adopted the statement.

Arkora does not authorize affiliates or influencers to make false, misleading, medical, guaranteed-results, or unsupported product claims.

20. INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its original content are owned by, licensed to, or lawfully used by Arkora.

Protected content may include:

  • Trade names;

  • Logos;

  • Brand elements;

  • Text;

  • Product descriptions;

  • Graphics;

  • Photographs;

  • Videos;

  • Advertisements;

  • Website design;

  • Icons;

  • Illustrations;

  • Audio;

  • Digital files; and

  • Promotional materials.

You may access and use the Website for personal and lawful shopping purposes.

Without prior written authorization, you may not:

  • Reproduce substantial portions of the Website;

  • Copy Arkora’s original content for commercial use;

  • Republish product photographs owned by Arkora;

  • Use Arkora branding to impersonate the business;

  • Sell counterfeit products;

  • Remove copyright or trademark notices;

  • Create misleading social media accounts;

  • Suggest a false affiliation with Arkora;

  • Scrape Website content systematically; or

  • Use protected content in violation of applicable law.

All rights not expressly granted are reserved.

21. TRADEMARK NOTICE

The name Arkora, associated logos, graphic elements, slogans, and product identifiers may function as trademarks or trade names belonging to Arkora or their respective owners.

Use of these identifiers without authorization is prohibited where such use may:

  • Cause confusion;

  • Suggest false sponsorship;

  • Misrepresent affiliation;

  • Promote counterfeit goods; or

  • Infringe legally protected rights.

Third-party trademarks appearing on the Website remain the property of their respective owners.

Their appearance does not necessarily indicate sponsorship, endorsement, or affiliation.

22. COPYRIGHT COMPLAINTS

If you believe that content on the Website infringes your copyright or another intellectual property right, contact:

arkorajesus@gmail.com

Your notice should include:

  • Your full name;

  • Your contact information;

  • Identification of the protected work;

  • Identification or location of the allegedly infringing content;

  • A description of your rights;

  • A statement explaining the alleged infringement;

  • A good-faith declaration that your complaint is accurate; and

  • Any supporting documentation reasonably available.

We will review legitimate complaints and take appropriate action where required.

Submitting a knowingly false or abusive infringement complaint may have legal consequences.

23. USER-SUBMITTED CONTENT

When you voluntarily submit a review, image, video, comment, testimonial, suggestion, or other content, you represent that:

  • You own the content or have permission to submit it;

  • The content is not unlawful;

  • It does not violate another person’s rights;

  • It is not fraudulent or misleading;

  • It does not contain malware; and

  • It complies with our Terms of Service.

Subject to applicable law, you grant Arkora a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, display, reproduce, adapt, translate, publish, and distribute the submitted content for operating and promoting the business.

This permission does not authorize Arkora to materially misrepresent your statements.

24. WEBSITE AVAILABILITY

We aim to maintain reliable access to the Website but do not guarantee continuous or error-free availability.

The Website may become temporarily unavailable because of:

  • Maintenance;

  • Hosting interruptions;

  • Security incidents;

  • Software updates;

  • Internet outages;

  • Payment-platform disruptions;

  • Third-party service failures; or

  • Events outside our reasonable control.

We may modify or discontinue Website features, provided that doing so does not unlawfully interfere with accepted orders or mandatory customer rights.

25. WEBSITE SECURITY

We use reasonable measures intended to protect the Website and customer information.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Users must not:

  • Introduce malware;

  • Attempt unauthorized access;

  • Circumvent security systems;

  • Conduct fraudulent payment activity;

  • Interfere with Website operation;

  • Extract data unlawfully; or

  • Use the Website to harm another person.

Suspected security vulnerabilities may be reported to:

arkorajesus@gmail.com

Do not exploit or publicly disclose a vulnerability in a manner that creates harm.

26. PRIVACY AND PERSONAL INFORMATION

Personal information collected through the Website is governed by Arkora’s Privacy Policy and applicable privacy laws.

Shopify and other service providers may process information for:

  • Website hosting;

  • Payment processing;

  • Fraud prevention;

  • Analytics;

  • Advertising;

  • Order fulfillment;

  • Shipping;

  • Customer support; and

  • Security.

Users should review the Privacy Policy before providing personal information.

27. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies, pixels, local storage, analytics technologies, advertising tools, and similar technologies.

These technologies may be used to:

  • Operate the Website;

  • Remember customer preferences;

  • Maintain shopping-cart functionality;

  • Analyze Website performance;

  • Prevent fraud;

  • Measure advertising;

  • Personalize content; and

  • Improve customer experience.

Where required by law, non-essential technologies will be used only with appropriate notice or consent.

More information should be provided in Arkora’s Privacy Policy or Cookie Policy.

28. LIMITATION OF WEBSITE LIABILITY

To the maximum extent permitted by applicable law, Arkora will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from:

  • Temporary Website unavailability;

  • Independent third-party websites;

  • Unauthorized use caused by a user’s failure to protect account credentials;

  • Reliance on clearly general informational content;

  • Events outside Arkora’s reasonable control; or

  • Use of a product contrary to clear safety instructions.

Nothing in this Legal Notice excludes or limits liability for:

  • Fraud;

  • Fraudulent misrepresentation;

  • Intentional misconduct;

  • Gross negligence where it cannot be excluded;

  • Death or personal injury where liability cannot be excluded;

  • Defective or unsafe products where liability is imposed by law;

  • Breach of mandatory consumer guarantees;

  • Privacy violations where liability cannot be excluded; or

  • Any other liability that applicable law prohibits Arkora from excluding.

29. CONSUMER RIGHTS

Nothing in this Legal Notice limits or excludes mandatory consumer rights.

Depending on the applicable jurisdiction, customers may have legal rights concerning:

  • Accurate product descriptions;

  • Transparent pricing;

  • Delivery;

  • Contract cancellation;

  • Product safety;

  • Legal warranties;

  • Product conformity;

  • Repair;

  • Replacement;

  • Refunds;

  • Privacy;

  • Fair contract terms; and

  • Protection against misleading advertising.

If a provision of this Legal Notice conflicts with mandatory consumer law, the mandatory law will prevail to the extent of the conflict.

30. INTERNATIONAL USERS

The Website may be accessed from different countries.

Arkora does not represent that every product, promotion, feature, or shipping method is legally available in every jurisdiction.

Customers are responsible for complying with local laws concerning possession and use of purchased products, except where applicable law places a particular responsibility on the seller.

Arkora may restrict products or Website features in countries where offering them would be unlawful, impractical, or commercially unavailable.

31. GOVERNING LAW

Subject to mandatory consumer protection laws, this Legal Notice is governed by the laws of the Province of Quebec and the applicable federal laws of Canada.

Nothing in this governing-law provision deprives consumers of mandatory rights, protections, or jurisdictional options available under the laws of their country, state, province, or habitual place of residence.

32. DISPUTES AND COMPLAINTS

Customers are encouraged to contact Arkora before beginning formal proceedings so that we may attempt to resolve the matter.

Send complaints to:

arkorajesus@gmail.com

Include, where applicable:

  • Your name;

  • Order number;

  • Description of the issue;

  • Relevant photographs or documents;

  • Previous correspondence; and

  • The resolution requested.

Nothing in this section prevents a customer from contacting a court, payment provider, consumer protection authority, privacy regulator, or other legally available dispute-resolution body.

33. SEVERABILITY

If a provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, it will be interpreted or limited to the minimum extent necessary to make it enforceable.

If it cannot be made enforceable, it will be severed.

The remaining provisions will continue to apply.

34. CHANGES TO THIS LEGAL NOTICE

Arkora may update this Legal Notice to reflect:

  • Changes in law;

  • Changes to the Website;

  • New products or services;

  • Changes to business practices;

  • Security requirements; or

  • Clarifications and corrections.

The most current version will be posted on this page with its effective date.

Material changes will be communicated where required by law.

Changes will not retroactively remove rights acquired under an accepted order unless legally permitted.

35. LANGUAGE

This Legal Notice may be provided in multiple languages.

Where required by applicable law, users will be given access to the appropriate language version.

If translated versions differ, the version legally applicable to the customer and transaction will prevail.

Nothing in this section restricts any mandatory language rights.

36. CONTACT INFORMATION

Questions about this Legal Notice, intellectual property, Website content, product information, or legal concerns should be sent to:

Arkora Customer Support

Email: arkorajesus@gmail.com

Jurisdiction: Quebec, Canada

We aim to respond within 1–2 business days.

ACKNOWLEDGMENT

By accessing or using the Arkora Website, you acknowledge that you have reviewed this Legal Notice and understand that your use of the Website is also subject to our Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy.

Your use of the Website does not constitute a waiver of any mandatory right granted under applicable law.